Last updated: October 2026
Privacy policy
Information we collect
When you request a quote, contact us, apply for a job or become a customer, we collect your name, phone number, email, service address and details about your pool. Our website also collects basic technical data such as browser type and pages visited.
How we use your information
We use your information to provide quotes, schedule and perform service, send service reports and invoices, respond to questions, review job applications and improve our website. We do not sell your personal information.
Sharing
We share information only with service providers who help us run our business, such as scheduling, payment and communication tools, and only as needed to provide our services or when required by law.
Cookies and analytics
We may use cookies and similar tools to understand how visitors use our site. You can block cookies in your browser settings; some features may not work as expected.
Data security
We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure.
Your choices
You can ask us to update or delete your information by calling our main line. You can opt out of marketing messages at any time.
SMS terms and conditions
- By providing your phone number and opting in, you agree to receive text messages from Lucky Duck Pool Service.
- Messages are sent by EMYNERS LLC and may be informational (appointment reminders, service updates) or promotional.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- Mobile opt-in information and consent are never shared with or sold to third parties for marketing purposes.
- Carriers are not liable for delayed or undelivered messages.
Terms of use
Use of this site
Content on this site is for general information about our services. Quotes are estimates until confirmed by our team after reviewing your pool.
Service agreements
Pool service, repairs and installations are governed by the agreement or invoice you receive for that work.
Changes
We may update this policy and these terms from time to time. Changes take effect when posted on this page.
Contact
Questions about this policy? Call our main line and ask for the office manager.